Refund policy

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Non-returnable items
Please note that certain items—such as straighteners, hairbrushes, and shapewear—are final sale non-refundable and non-returnable with no exchanges or refunds allowed once the transaction is complete.

Manufacture Warranty

Straighteners are not eligible for return or exchange, but they do include a 1-year manufacturer warranty.

Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at roselyboji@gmail.com.